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Implementation Support
We provide full project management and operational development capabilities to hospitals, health plans, employers, and other plan-sponsored IT environments. Deployment includes project scoping, specifications development, project plan development, applications development or integration planning, and checkout/test and acceptance.
Training
At Vital Data Technology, we know that proper training will help maximize the value of your investment. We have designed our solutions to be intuitive and to easily embed into the normal workflow patterns of emergency care professionals, so training requirements are minimal.
To help you get up and running quickly, we offer several training programs. Our standard training is available in several formats including on-site and computer-based training. We also offer customized training, if desired.
Client Organization Support
To ensure that you are able to continue to use your Vital Data Technology solution, Vital Data Technology provides comprehensive ongoing support with our account managers and our support call center.
Your Vital Data Technology account manager will help you with training, questions, and all other product support. Our account managers have experience in healthcare and technology to help maximize value from your Vital Data Technology solution.
Emergency telephone and e-mail support is available 24x7x365 through our 1-800 support call center. For hospitals and first responders, the call center ensures secure emergency care professional access to MyVitalData records through the MyVitalData Provider Authentication Process™ at any time, from any location.
MyVitalData Member Support
Vital Data Technology support staff is dedicated to effective and efficient response to MyVitalData member's needs and questions. We have a toll free support line and provide 24/7/365 support to our member community. For more information, click here. |
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